Frequently Asked Questions

Is Doctors24 a clinic or a telemedicine service?

No. Doctors24 is an online publication that explains health topics in plain language. We do not offer consultations, diagnoses or treatment.

Can I ask you a medical question?

We cannot answer personal medical questions. Please speak to a qualified clinician. You can use our contact form to suggest an article topic or report an error.

Who writes the articles?

The Doctors24 Editorial Team researches each article from authoritative public sources and links to them. Read more in our editorial policy.

Is the information free?

Yes. All articles on Doctors24 are free to read.

How current is the information?

We review articles when official guidance changes. Each article shows its publication date, and guidelines can differ between countries, so check what applies where you live.

Do you list or recommend doctors?

No. We do not operate a directory of doctors or hospitals and we do not recommend individual providers.

How do I report a mistake?

Send the page address and a short note, ideally with a source, through the contact form. We correct confirmed errors promptly.

What should I do in an emergency?

Contact your local emergency number immediately. Do not use this website to decide whether an emergency needs care.